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Frequently Asked Questions
Answers
Do you offer payment plans?
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Yes, I do. With a payment plan, 25% of
the estimated cost must be paid up front. During the
creation of the website, regular payments will be expected.
Payment amounts will depend on the package that you choose.
When the site is complete, payment will be expected in full
before the site goes live. |
What areas do you serve?
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All of the United States. As long as you have email,
phone, and Internet, we can keep in touch and create the
site you have in mind. |
How can we pay to get started?
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Checks, Bank Cards and Credit Cards are accepted. The
easiest way to pay is via credit or bank card. Paying
by card allows me to start on your site immediately.
If you choose to pay by check, your check will have to clear
the bank before I start working on your site. |
Are your Web Design costs one time?
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Web Design costs are one time. However,
once your site is live, if you choose to have me add
additional pages to your site, you will be charged an
additional fee for those pages. In addition, if you
need me to maintain and update your site, there will be a
maintenance fee. |
Do you have your own servers?
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No, I do not have my own servers. I go through another
site that I have been with for years and I have come to
trust. |
How Does Your Web Design Process
Work?
Initial
Consultation
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My services begin with a
free initial consultation to determine your requirements. I
will work with your to determine your exact needs and
desires. This step is important because I want to make sure
that I can provide you with the solutions for your website
that will work best for you. The consultation can be
via webchat, emails, or phone. |
Proposal &
Paperwork
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Once I have addressed all
your ideas, questions, and requirements, I will explain your
website options. Once we have agreed upon a plan, you
will receive a proposal containing information on your
website, pricing, and payment. In addition, you will
be presented with a contract for services |
Payments
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I require 25% Deposit to start working on
your site. After we have both agreed upon a plan of action,
paperwork will need to be signed and received.
Once all paperwork is in order, I will start on your site.
If you do not understand any part of this process or you
have any questions, PLEASE ASK FOR CLARIFICATION!
Miscommunication and false expectations do NOT move the
design process forward in a productive manner. At ANY time
please contact me about any concerns, questions or comments
you have about your project. |
Collecting Site Content
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When I am building your site, I can start
from scratch and with the ideas you have provided, come up
with a look and theme. I can write your sites
descriptions, information, and content. However, these
copywriting and editing services will be at an additional
fee. I welcome any documentation, text, photos or
content you would like to provide. I also have access
to thousands of royalty free stock photos. |
Design
Development, Selection, and Finalization
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I ask you to provide examples of websites you
really like, colors you like, and your competitors’
websites. I can also incorporate anything from the sites I
have designed in the past into your site, so just let me
know if you like something. I also have basic designs
you are welcome to look at and you have the option to choose
a template that you like. Once you have provided
me with this information, usually within 7 business days, I
can start sending you "mockup" pages of your website so you
can review, request revisions, send feedback and any other
ideas you may have about changing the site. Together we will
develop a look that will be both visually pleasing and
user-friendly. I will then incorporate all of the content
you provide. |
Pre-launch
Evaluation
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After the site is built,
you will be able to view all pages to make sure everything
is exactly how you want it. You will submit any desired
changes to the copy and then give final approval before the
site goes live. |
Launching
Your Website
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After your final approval and payment has been received,
your website will be published on your domain, and it will
be live for all the world to see! |
Ongoing Support
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After your website is launched, I will work with you to
establish a regular review and maintenance schedule for your
web site to accommodate your website updates, feedback, and
make sure that your website is running as it should. |
Can you host our website and register
our domain name?
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Yes and Yes. Although I host and register domains
using another site, I can offer you discounted rates.
The cost to register your domain is $10.00 a year.
Hosting Fees are $10.00 a month. |
Can I use my existing website address
if I host with you?
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Yes you can, I would just need access to your current
registered domain account. |
After you have designed our website,
can we manage it ourselves easily?
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Absolutely, you own it free and clear.
However, you must have web editing knowledge. I also offer a
webmaster service which will allow me to make any changes to
your site that you might need me to. |
Do you offer Emergency After Hours
Support?
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You are always welcome to call the office
number...I am often up very late at night. However, I
cannot make any promises. Please leave a message and I
will get back to you as soon as I possibly can. |
What is photographer support?
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This option is only available in specific
areas in Texas. For an additional fee, I can come out
to your place and take photos of items and or photos you
would like to have on your website. If you are located
in Texas and are interested in this service, please contact
me for additional information. |
Do I have to host my site with you?
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No, unlike other companies, I do not require
that you host through my service. However, keeping all
your website needs in one place can make everything much
easier for you. |
Can you create a logo to go with our
web site?
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Yes, I would be more than happy to design a
logo for you. |
Will we get a chance to review and
suggest modifications to the website before it is launched?
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Yes, Please look at the answer to the
question: How does your design process work? |
I am a small home business, do you
work with Individuals?
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Yes, actually, I love working with small
businesses and individuals. The building of the site
and communication with the client is always more personable
than with a big business. |
Do you design Adult Web sites?
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No, under no circumstances do I design adult
content or pornographic websites of any kind. |
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